Information We Collect:
Personal Information: We may collect personal information, including but not limited to, your name, contact information, date of birth, and any other information you voluntarily provide.
Session Information: During counseling sessions, we may collect information related to your mental health, emotions, and personal experiences. This information is confidential and will only be shared as required by law or with your explicit consent.
Payment Details: If you make payments for our services, we collect payment information such as credit card details. This information is securely processed, and we do not store it on our servers.
How We Use Your Information:
Providing Services: We use the information you provide to offer counseling services, customize sessions to your needs, and improve the overall quality of our services.
Communication: We may use your contact information to communicate with you about appointments, service updates, or other relevant information.
Payment Processing: Your payment information is used solely for processing payments for our services.
Legal Compliance: In certain situations, we may be required to disclose your information to comply with legal obligations or respond to lawful requests.
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information. You may also choose to limit the information you provide, though this may affect the quality of our services.
Thank you for choosing BestLife Counseling. We appreciate your trust in us.